The summer of 1961, the late Haj Abdollah Vaezeh Shoushtari set up the machinery, which he had purchased two years earlier, in a workshop located on Masjid Seyed street in Esfahan and produced his very first biscuit called “Astara,” and introduced it to the market.
Twenty-four years later, in 1985, the name of this biscuit was changed to “Farkhondeh.”
Owing to consumer’s trust and despite the tumults of the market, Farkhondeh Biscuit Company has and continues to forge a special place in the lives of a great many Iranians and is now an inseparable part of their memorable moments.
Esfahan Farkhondeh Biscuit Company has always strived for betterment and further development, diversifying the flavors and shapes of its biscuits along with an increase in the production volume. Today, Farkhondeh produces biscuits in thirty-three different forms of packaging with various weights and designs all made available in a wide range of supermarkets and hypermarkets throughout the country as well as export markets.
Ten different flavors and seven distinct shapes (up to now), is the result of a centralized as well as specialized strategy in designing and producing various types of biscuits so as to cater to customers’ varying tastes and expectations in Iran and all around the world.
A Sweeter World with Farkhondeh
As well as in the Iranian market, Farkhondeh biscuits are sold in twenty-five countries on all five continents of Europe (England, Denmark, France, Germany, Switzerland, Netherlands), North America (Canada, USA), Africa (Sudan, Tanzania, Nigeria, Côte d’Ivoire, Cameroon, Kenya, Gabon, Guinea, Burkina Faso), Asia (Iraq, Afghanistan, Pakistan, the Gulf states, Commonwealth of Independent States (CIS) and Central Asian countries) and Oceania (Australia and New Zealand).
On the Path to Developing the Market
With the aim of maintaining customers’ trust, creating an abiding experience as well as keeping a sustained presence on the national and international markets, Esfahan Farkhondeh Company has long before obtained official certificates meeting the highest standards in the food industry.
In accordance with a clearly-defined plan and in specific time periods, this company goes about extending and updating the versions of its certificates in keeping with the internationally stipulated principles.
The Titles and Versions of the Certificates
-ISO 9001:2015 – The Certificate of Quality Management System Standards
-ISO 22000:2005 – for a food safety management system
-HACCP – Hazard analysis and critical control points
-OHSAS 18001:2007- Occupational Health and Safety Management Certification
-ISO 14001:2015 – Environmental management systems
-ISO 10002:2014 – Quality Management Customer Satisfaction – Guidelines for complaints handling in organizations
Alignment with customers
Esfahan Farkhondeh Biscuit management and staff have been valiantly trying to improve their product quality since customer’s trust and satisfaction is the first priority for this specialized biscuit manufacturing company in Iran.
Technical knowledge, constant effort, and high accuracy in performance within Esfahan Farkhondeh Biscuit’s staff and management are the most crucial elements throughout the company in a way that all the stockholders believe, the satisfaction of human resources is the key to customers loyalty to Farkhondeh products.